Shipping & Returns
Same-Day Shipping - Free, Easy Returns & Exchanges - Free shipping over $50
All orders will ship from Austin, TX. For Free Shipping we use USPS and for all express orders we use UPS. We only offer free shipping to the contiguous U.S. on $50+ orders. Orders ship within 24 business hours, and same day if ordered before 1pm CST.
RETURN & EXCHANGE POLICY
We stand by our merchandise 100% and we will accept returns on any unused and unwashed item within 30 days of purchase. Once we receive the original item(s), you will receive a credit in the amount paid.
At this time, we cannot accept returns for items purchased from a retailer other than rollypolliesorganic.com.
For Returning an Item/Order, go to Your Account --> Returns and submit a return form. We'll email you a pre-paid mailing label that you can use for shipping the product back to us.
For your protection, we recommend you return all items via the label we send you. Rolly Pollies Organic Kids Wear is not responsible for packages not received if a tracking number is not provided or different label is used. Returns and exchanges must be returned wit the prepaid label; we cannot accept C.O.D. deliveries.
Once we receive the original item(s), we will either ship you an exchange item or you will receive a credit in the amount you paid. Please allow 305 Days for Rolly Pollies Organic Kids Wear to refund your credit card upon receipt.
If you would like help with an exchange, return, or new purchase, please email us at firstname.lastname@example.org.